The view from the focus group: Stevenage women
The week before Labour Conference, we spoke to a group of women in Stevenage who voted for Labour in the 2024 General Election. The hope for change this group felt at the election had drastically diminished since last July.
“They can't please all the people all the time, but since he has been prime minister, it has gotten worse. For me as a person that goes to work, has a mortgage, has a family, but they're older, he's done nothing for me.” Debbie, Medical secretary NHS
“Well, I was hopeful that things would change. We were going to start getting more looked after, but I just think they've totally embarrassed themselves with taking away the pension credit and then bringing it back and things like that. I just don't think they've delivered on any of their promises, really.” Katie, bank staff
“I don't have anything good to say. I think he's made my life a little bit harder than what it needs to be” Simone, Receptionist
For some, there was a sense that Labour had lost its way - that the Prime Minister had ‘bowed to pressure’ and the party had abandoned its working class base.
“I think he bowed to pressure and I think he's just unravelling in that way that he's now starting to bow to pressure rather than to actually listen to his own initial, what's the word? His own morals and his own compass that he started leadership with. And I think that he's lost that” Melissa, theatre manager
“But I just don't know who to trust or anything anymore. I cannot bear Keir Starmer. I think he's an absolute knobhead to be honest. Yeah, I think he's all for, he's not for us. He's not Labour. No, no, he's not for the working class I don't think. No, absolutely not” Vanessa, PA
“It should be for the working class, but they don't seem to be for the working class, I dunno who they're for” Chanel, Operations manager
One area where the group were impressed was on the international stage, giving Starmer kudos for his handling of the state visit. This reflects our polling: most Britons - including a majority of Reform voters - said that the state visit was a success for the UK.
“I do think he played a blinder though with Trump in inviting him over for the recent Windsor thing. I think he absolutely, the timing of what he said, how he did it, and massaging that guy's ego, it was a master stroke and I actually think that's what he's really good at.” Melissa, theatre manager
Yet this wasn’t enough to compensate for perceived failures on the home front. Asked what they would like to hear from Keir Starmer’s leader’s speech on Wednesday, some said they wanted someone to promise radical, sweeping change to the party and politics in general. But there was a deep sense of mistrust - that little could be said to reverse this malaise.
“So I just want somebody to almost just put a clean sheet on everything in some ways, and start to put faith back into people, not make us feel so demoralised.
We need some hope for the country, for the normal working class person that what we are doing is actually counting for something. All this work that we do day-in, day-out is actually going to work towards something that's going to benefit our kids - because they're the ones going to be left with it all with the mess if we don't sort it out.” Vanessa, PA, Stevenage
“I don't think there's anything they can say that would change it for me.” Carly, pub manager
“To me, words without action is just a dream. So for me, there's nothing he can say. Let's see, what are you going to do about it? You're really great. You best fix it.” Chanel, Operations manager
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