The view from the focus groups
Part of our work on understanding and developing our new segments was holding multiple focus groups with members of the public around the country. What they told us was essential for us to help understand the segments inside out and to use their own words to paint a more vivid picture of what each of the seven look like.
Progressive Activists speak with both passion and exhaustion. They express a strong moral compass and are deeply motivated by causes related to social justice and equality, although many feel tired from fighting for progress while feeling let down by the political class they think has drifted to the right and is more interested in upholding the status quo.
“Sometimes it can be negative even though it's informative because I've been told that I'm spreading negativity… Some people just, I think they don't want to hear it… So I try to limit what I post even though I feel quite strongly about stuff like Palestine and stuff.” - Maddie, Progressive Activist, East Dulwich
Incrementalist Left participants are wary of radical upheaval but still hopeful about gradual reform. Their trust in institutions is shaken, but not broken. They often speak about a desire for practical improvements in services such as housing and healthcare, and retain faith that Government could deliver.
“I like Keir Starmer. I think he is a good man amongst a lot of politicians who are not and I think he genuinely cares about all people in society” - Tamara, Incrementalist Left, Chester
Established Liberals often are the most optimistic about the country. They see the country’s problems as serious, but not unmanageable, and trust institutions and the rule of law. Many worry about rising polarisation, especially online.
“There wasn't internet 10 years ago. Kids used to play in the streets and meet their friends on their bikes and they might still do that, but most of them are all stuck on Snapchat and worried about being bullied online. And I just feel that there's more negativity with social media than there is positive.” - Jonathan, Established Liberal, Chippenham
Sceptical Scrollers, by contrast, are characterised by a sense of alienation and mistrust. Their political disengagement comes across clearly in focus groups - not because they don’t care, but because they feel the system has failed them. Many find mainstream politics irrelevant or self serving and instead turn to social media for a sense of connection or clarity.
“Post-Covid I am much more critical about what I read - now I want to do my own research because I don’t trust the government or doctors on everything” - Talia, Sceptical Scroller, Leeds
Rooted Patriots are proud of their communities and country but wary of change imposed from outside. Their focus was often more local - they wanted to see their towns thrive again, and they felt overlooked by London-based elites. There is a sense of resilience but also frustration.
“All this money is going on the immigrants - and I am compassionate about them, I do feel sorry for them, I'm not a horrible person - but I really feel like we need to look after our own people.” - Mel, Rooted Patriot, Bridgwater
Traditional Conservatives speak nostalgically about how Britain used to be. Focus groups revealed deep concerns about immigration, crime, and social cohesion. Many worry that traditional values were under threat, and see mainstream parties as having lost their way - but they remain hopeful Britain can get back on track.
“I just think that there is a very big lack of respect in the country for authorities mainly. Children have no respect for their elders these days... I was brought up with respect for my elders, but I'm afraid to say that's gone completely now" - Margaret, Traditional Conservative, Great Yarmouth
Dissenting Disruptors are united by a deep distrust of authority and a desire for radical and rapid change, in our social and political institutions. About a quarter of this group are actively opposed to democratic norms, the rest deeply dissatisfied and want radical change but still committed to them. Focus groups reveal anger and cynicism and feelings of being disparaged by elites, driven by what they understand to be the government’s failure to keep control - of immigration, of the economy, or of British identity.
“Now I've seen my tax rise and rise and rise, but I don't see it spent on anything decent. The roads are knackered, the town centres are knackered, the buildings are knackered, the people have had enough." - Damien, Dissenting Disruptor, Wigan
Segments and Summer activities
We asked our segments about whether they had partaken in the following activities in the past week. The results paint an interesting picture of each of them:
- Progressive Activists were the most likely to have complained that the weather was too hot, and to have used a fan or air conditioner in their home
- The Incrementalist Left (the most risk averse segment) were the most likely to have worn sun cream
- Established Liberals (who work from home more than any other segment) were the most likely to have been able to finish work early to enjoy the weather
- Sceptical Scrollers were the least likely to have worn sun cream, and (unsurprisingly) the most likely to have gotten sun burn
- Rooted Patriots (many of whom live by the sea) were the most to have been bitten by an insect
- Traditional Conservatives were most likely to have mowed the lawn and drunk Pimms
- Dissenting Disruptors were least likely to have eaten a meal outside